// DETAILED TECHNICAL FAQ & SUPPORT KNOWLEDGEBASE

FREQUENTLY ASKED QUESTIONS

Find rapid answers regarding chemical composition, dilution matrices, shipping compliance, and application instructions.

Chemical Composition & Safety

Our Buff Auto Brush-Free Pro Active Foam V1 has a pH concentration of 12.5 (high alkaline). It is specifically engineered to emulsify tough organic traffic grime and road films. At recommended dilution ranges (1:60 to 1:100), it is completely safe for fully cured clear coats.

Yes! Our maintenance shampoos like the Honeydew Wash V1 and HydroSuds Ceramic Car Shampoo are pH-balanced (7.0 Neutral) and explicitly formulated to clean without damaging or stripping existing SiO2 coatings, wax sealants, or paint film protections.

Application & Dilution Guidelines

Material Safety Data Sheets (MSDS) and Technical Data Sheets (TDS) are accessible via the direct download links located on each product details page. Alternatively, bulk PDF packets are available to registered B2B distributors via their client dashboard.

What is the recommended curing time for the Crystalline 9H Shield? expand_more

After wiping off residue panel-by-panel, allow the ceramic layer to dry in a covered space for at least 20 minutes before driving. Avoid exposure to water, rain, or washes for the initial 24 hours to ensure the SiO2 covalent matrix completely stabilizes.

B2B Dealership & Logistics

To qualify for approved wholesale B2B pricing, dealerships must upload a valid company tax plate registration (vergi levhası) via our B2B form at /b2b. Upon approval by our sales team, a flat 30% discount is applied automatically at checkout.

Yes. All industrial canisters exceeding 20kg are packaged and shipped using strict ADR regulations for transport of hazardous materials. Global ocean cargo options are fully insured with compliance clearances.